For OpenVZ VPS, you may set your reverse DNS entries directly via your VPS control panel. Simply click the "Reverse DNS" menu item to get started.
For KVM VPS, we require that you have an existing order for at least one month before reverse DNS can be set. Once that is complete, please create a support ticket requesting reverse DNS.
For web hosting accounts, reverse DNS is available for clients with dedicated IP addresses. If you have a dedicated IP address, please create a support ticket requesting reverse DNS.