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Connecting to an email client

From Arch Hosting Wiki

For web hosting accounts, you may wish to connect your e-mail to an email client. Please note that you should first verify that your email is working properly (sending and receiving) via the webmail clients in your cPanel before attempting to connect to a 3rd party email client.

We always recommend using your server hostname as the connecting hostname for inbound and outbound email, rather than using mail.yourdomain.com. This can severely reduce the amount of issues you may encounter.

Outlook Web

  • Log into your outlook.com account and click the gear icon on the top right of your screen
  • Towards the bottom of the menu that opened, click "View all Outlook settings"
  • Go to the "Sync Email" page on the new window that has opened
  • Click "Other email accounts"
  • In the "Email Address" field, enter your e-mail address - such as "[email protected]"
  • In the "Password" field, enter your email account's password.
  • Check the "Manually configure account settings" box on the bottom of the window and click "OK".
  • NOTE: Prefix Path is INBOX

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  • On the next window, in the "Username" field re-enter your full e-mail. Such as "[email protected]".


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  • On "Incoming (IMAP) Server" field, enter your server hostname
  • For "Incoming server port", enter 143 (erase the default value)
  • For "Encryption", select "None"
  • For "Outgoing (SMTP) server", enter your server hostname again


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  • Click "OK" and the account will be added.

Your domain should now appear on your Outlook Web account.

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Thunderbird

  • Download and install Thunderbird, and then visit the add e-mail account page. You will want to set up an existing account.

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  • Enter your e-mail address and password in the shown fields.


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  • If autodiscover does not automatically fill in the connection, proceed to manual config.
  • Enter your server hostname in the IMAP and SMTP server hostname fields.
  • Enter your e-mail address in the username field for incoming and outgoing.


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  • Click "Re-test" and then click okay once the retest is completed. You are done.

iPhone Mail

  • Open the Settings app and head to "Passwords & Accounts"
  • Click "Add Account" and then click "Other" at the bottom of the list.

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  • Enter your e-mail address in the "Email" field and your password in the "Password" field. Click Next.


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  • Under the "Incoming Mail Server" header, enter your server hostname in the "Host Name" field.
  • Enter your email address inthe "User Name" field.
  • Enter your password inthe "Password" field.
  • Under the "Outgoing Mail Server" header, enter your server hostname in the "Host Name" field.
  • Enter your email address in the "User Name" field.
  • Enter your password in the "Password Field".
  • NOTE: Prefix Path is INBOX


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  • Once complete, continue to the next page. Select whether you want to sync Notes also.


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You are done!

Gmail Web

  • Log into your gmail.com account, and click the gear icon on the top right of your interface. Click "Settings".

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  • Click "Accounts and Import" and then click "Add a mail account".


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  • Enter your email address in the "Email address" field and click Next.


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  • If you get a Gmailify warning, click Next.


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  • Enter your email address in the "Username" field.
  • Enter your password in the "Password" field.
  • Enter your server hostname in the "POP Server" field.
  • Select port 110in the port field.
  • Click Add Account.


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  • Once your mail account has been added, click Next on the "would you also like to send mail" menu.
  • Click "Next Step" on the "enter information about your other email address" menu.
  • Enter your server hostname in the "SMTP Server" field.
  • Enter port 587 on the port field.
  • Enter your e-mail address on the "Username" field.
  • Enter your password on the "Password" field.


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  • Click "Add Account". You will then be emailed a confirmation code. You can access your webmail via cPanel to retrieve this code.

You are done!