Articles

 Are you an offshore host? Can I host illegal content?

No, Arch is not an offshore host. Any clients found knowingly hosting illegal content will be...

 Can I pay with Bitcoin?

Yes, Arch accepts payments via Bitcoin. All orders paid through Bitcoin are automated, as we use...

 Do you offer live chat or phone support?

We currently do not offer live chat support or phone support in any form. We hope to be able to...

 Do you use Arch Linux?

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 How do I create a support ticket?

If you have an issue related to our service and need to create a support ticket, you may do so...

 What are your Advanced Support rates?

We may offer Advanced Support for individuals who require assistance that we can not provide...

 What is covered by your support?

What type of support am I entitled to?Our standard policy across all services is that "if we...