Outbound emails marked as spam

If you are sending e-mail and it's being marked as spam, there's a few things you can do to resolve this:

- Do you have a newly registered domain? It can take some time for your domain to build up a reputation as a legitimate e-mail sender. 
- Do you have SPF enabled? If you're using our nameservers, this is done by default. If you're using 3rd party DNS, you will need to manually create the SPF records. Visit the "Authentication" section of your cPanel for information on this.
- Are you e-mails legitimate? If you send a blank email, an email with no subject, or an email that might seem like spam a company may mark them as spam.
- Are you sending high volumes of email in a short period of time? This can contribute towards your emails being marked as spam.

If the issues persist, we would recommend obtaining a dedicated IP address. This ensures that your mail is sent from an IP that only you have access for, which will greatly reduce the likelihood of your mails being marked as spam. We offer dedicated IP addresses for $2/mo, and you can obtain one by contacting support.
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