Why can't I access my cPanel or my website?

Note: This article is just a short snippet of a bigger article - https://archhosting.net/index.php?rp=/knowledgebase/66/Why-wonandsharp039t-my-website-work.html

If you are not able to access your cPanel nor your website, there's a high chance you were blocked in the firewall. If this is the case, please create a support ticket and we can lift this block for you.

Please include in your ticket your IP address. You can determine this by visiting the following URL on the affected device, and checking the "Your IP Address" field: http://us-west01-lg.archhosting.net/
  • website, offline, not working
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How long do domains take to propagate?

Domains usually take anywhere from 15 minutes to 3 hours to propagate, although this process may...

Do you support DNSSEC?

We can enable DNSSEC for domains registered through us upon request. Please create a support...

Domain name is suspended

After registering or transferring your domain to us, an e-mail will be sent to the registrant...

Unwanted spam, emails, or calls?

If you are receiving unwanted communications after registering a domain, it's likely that WHOIS...

Can I upgrade my plan in the future?

Most of the time, we can upgrade your plan upon request. If you want to start out with a smaller...