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SSH Access

SSH access is enabled by default on all accounts on Direct Admin. Hostname: us-west08.archhostin...

Support ticket

To create a support ticket, you may do so from the following link: https://archhosting.net/billin...

us-west04 & us-west05 Migration Log

Please review our troubleshooting guide here to ensure a smooth migration experience. The Direct...

Direct Admin Troubleshooting

Website is down/website is suspended Update your nameservers to: ns3.archhosting.net ns4.archh...

Setting up an email client

Outlook 2007 First, launch Outlook 2007. When asked if you'd like to configure an email accou...

Server Hardware

All servers run x4 Samsung SSDs in a RAID10 array configuration. us-west04  Datacenter: QuadraN...

Fixing email problems on Direct Admin

If you're having trouble sending and receiving emails on Direct Admin, you should check the follo...

Enabling free SSL

To use our free SSL, you will need to the SSL signing script on your hosting account. This script...

Setting up an email client

For web hosting accounts, you may wish to connect your e-mail to an email client. Please note tha...

Understanding folder & domain structure

The folder & domain structure that Direct Admin uses is a little different than cPanel. Unlik...

How to change your primary domain

In order to change your primary domain on your Direct Admin control panel, you should first log i...

Setting up Cloudflare

We recommend all Web Hosting accounts utilize Cloudflare. Arch Hosting is a Cloudflare Optimized ...

us-west06 Migration Log

Click here to review our Direct Admin Troubleshooting article, which contains solutions to issues...

us-west07 cPanel Migration Log

At 9:30 PM PDT August 10, we began the transfer of cPanel accounts on server us-west07 to server ...

us-west07 Migration Log

Click here to review our Direct Admin Troubleshooting article, which contains solutions to issues...

Enabling Push Notifications on iOS

Go to Settings -> Passwords & Accounts Go to Fetch New Data Check to see if push not...

Migrating a WordPress website

In this guide, we will cover how to migrate a Wordpress website from one hosting company to anoth...

Moving WordPress folders

Note: This guide may not work with Wordpress multisite installations. If you install Wordpress vi...

DNSSEC

If your domain is registered with us, then we can enable DNSSEC for the domain upon request.   If...

Nightly Backups & JetBackup

Nightly backups are available for $2/mo or $15/yr. A single nightly backup order will cover a sin...

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