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Enabling free SSL

To use our free SSL, you will need to the SSL signing script on your hosting account. This script will automatically complete all of the verification and signing necessary to get your SSL set up.

To run the SSL signing script, first log in to your Direct Admin panel at https://us-west08.archhosting.net:2222/

Then, select the domain that you wish to run the signing process for from the dropdown in the top right corner.

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After that, visit the "SSL Certificates" page in your Direct Admin control panel.

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After that, click the Free & automatic certificate from Let's Encrypt tab.

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You can use the default settings, and then, click the green SaveĀ button.

Note: We recommend that you do not check any more check-boxes than necessary - making too many requests can cause your account to hit ratelimits very quickly. You should only run this signing on records that point to your website, such as subdomains and domains.

After that, wait around 5 minutes and then you'll get a notification in the uppermost right corner of your Direct Admin panel when the signing process has completed. If it's successful, you're good to go - but you may need to clear your browser cache if you still see SSL errors. Otherwise, it will naturally start to work after an hour or so.

SSL Ratelimits

We are aware that Let's Encrypt has been ratelimiting our server's IP address. Therefore, we'll unfortunately need to wait for the ratelimit to be lifted before we can request new certificates through AutoSSL. This is a temporary issue caused by the large influx of accounts on the server in a short period of time, and unfortunately there is nothing we can do to remove the ratelimit.

The ratelimit is rolling, meaning that every day more requests will be allowed. Therefore, if your request is denied today you can try again tomorrow. Monday is the best day to make requests.

In the meantime, you can also use Cloudflare with their "Partial SSL" setting in order to get SSL coverage on your website without having a certificate signed via Direct Admin. If you're unsure how to setup Cloudflare, we have a guide here: https://archhosting.net/help/books/cpanel-tutorials/page/setting-up-cloudflare
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